case studies

What operators come to us with.

Four real client situations across i-gaming, peptides and high-risk e-commerce. All end customers are US-based. Names, locations and identifying details have been changed to protect client confidentiality — the numbers and the timelines are not.

i-GamingClient since Q2 2024

Processor pulled the plug mid-season.

Curaçao-licensed sportsbook · US player base · operator based in Malta

The team was running card payments through an offshore acquirer when a normal seasonal chargeback spike triggered a full freeze. The acquirer imposed a 180-day rolling reserve and cut the merchant account without notice, right as the football season kicked off.

They came to us with a live player base and no way to fund accounts. Within four days we had the automated USDT cashier live on their payment page — fresh addresses per player, screenshot verification off, on-chain confirmation only.

The reserve capital sitting with the old acquirer eventually released. The card rail never came back on. They didn't need it.

Monthly volume
$2.4M
Avg balance credit
< 30 min
Reserve freed
$340K
Chargebacks
0
"We lost the card rail on a Friday. By Tuesday payments were live again — and honestly they've been more reliable than cards ever were."
Andrei K., Head of Payments
PeptidesClient since Q4 2023

Couldn't get payment processing. At all.

Research peptides brand · US-shipped · operator based in Estonia

Six processors in a row declined the MCC. The two that provisionally approved quoted 8.5% + $0.35 with a 20% rolling reserve and a 90-day trial before any reserve release. That math doesn't work for a brand with a $60 AOV.

They came to us before ever taking a single card. We launched them on a USDT-only checkout in 11 days — payment widget wired into their existing storefront, unique address per order, auto-reconciliation into their fulfillment tool.

First quarter cleared $180K/mo. By month six they were at $520K/mo with zero chargebacks, zero holds, and margins the card rail would never have allowed.

Time to live
11 days
Q1 volume
$180K/mo
Month 6
$520K/mo
Net savings vs. HR quote
~4.2%
"Every processor we talked to wanted our first six months of revenue as a reserve. We just skipped that entire game."
Marta D., Founder
High-Risk E-ComClient since Q3 2024

The processor ran off with the funds.

Nutraceutical subscription brand · US customers · operator based in Cyprus

Their previous offshore processor held a $268K settlement batch, missed two payout dates, then stopped answering support tickets. The domain eventually 404'd. Classic exit scam, and they weren't the only merchant it happened to.

We brought them on for two things: going-forward rails on our automated USDT cashier, and a referral to counsel who runs recoveries against offshore acquirers. We handled the cashier the same week. The recovery took four months.

They pulled back 62% of the withheld funds through the legal track. New volume runs through us end-to-end. No more third party sitting on their money.

Withheld recovered
62% of $268K
Current run rate
$1.1M/mo
Avg balance credit
22 min
Time on processor risk
0
"The point isn't that crypto is cheaper. The point is nobody can freeze it, and nobody can disappear with it."
Daniel R., CEO
i-GamingClient since Q1 2025

$410K in chargebacks in six weeks.

Skill-gaming platform · US players · operator based in Costa Rica

A coordinated chargeback wave — mostly friendly-fraud disputes from players who'd cashed out and then filed with their bank — nearly took the business down. Their MID was one dispute ratio point away from termination.

We migrated payments to the USDT cashier and phased cards out over 30 days. The players who paid in crypto were, unsurprisingly, not the ones filing chargebacks. Payment-page conversion actually went up 8% after we tightened the flow.

Ninety days later: zero chargebacks, MID never terminated (they voluntarily closed it), and their compliance officer sleeps at night.

Chargebacks (90d)
$0
Payment conversion
+8%
Monthly volume
$780K
Payment success
99.97%
"We were 30 days from being on the MATCH list. Now we don't touch cards at all and the business is healthier than it's ever been."
Luis M., COO

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